Originally Posted by meanderingthemaze
I'm curious to see how any sales go. Please post your results if you end up buying from them.
Well, it was an interesting transaction, but I finally received my batteries from Balqon. They seem like a good company but they made a lot of mistakes at first. I was trying to purchase ninety 100Ah batteries. When I first tried to purchase batteries, their website wasn't working right. By the time it would let me check out, the prices had jumped. I emailed them and asked if they would honor the original price. The return email said they would and showed me how to order them for the lower price. After I ordered them, I received an email saying they thought I wanted 90Ah batteries. They said I could get 90Ah right away but 100Ah would take at least 8 weeks. I told them I could use the 90s.
They only refunded about $300. I told them that if I couldn't get the lower price, I would rather wait for the 100Ah. About that time Steve, the Production Manager got involved. He figured out what had happened and fixed it. I wasn't going to buy the jumpers from them but ended up using the difference in price to buy them rather than get a further refund.
The batteries arrived quickly and the shipping charges were very reasonable. I was surprised by two things about them. One is that they don't come with the bolts and washers. I thought I had read multiple posts that it is normal to get them. The other thing that concerns me a bit is that all of the batteries are basically fully discharged .2 to .45 volts. Again, I had read that most batteries are shipped partially charged and at a very stable value between the batteries. Now I need to look into the best method for initially charging these. It took about two weeks to ship from the time I placed the order. They said that was because the batteries were being fully tested so I have to assume it was intended to send them "empty".
(Sorry. Just found out my nice Fluke meter went bad. Thanks everyone).
Lots of work ahead of me now. I'll let you all know how it goes.