Tesla do have instructions on how to deal with long term storage in their
owner's manual. It is on pages 5-2 and 5-3.
Although, I don't believe Tesla is at fault with the 'bricking' issue (as they do document clearly in their owner's manual), I do believe that Tesla should increase awareness with their customers on how to care for their car and batteries. There is a lot of confusion about batteries. For example, with certain chemistries, you have to worry about memory effects, whilst with others, you should plug them in at every opportunity. This is enough to confuse a lot of people.
This awareness could come in various forms like
- customer days;
- videos;
- club events;
- newsletters;
- car care tips bulletins to customers.
These awareness campaigns also helps with customer bonding and helps prevent bad publicity.
I would even go as far as raising this awareness in the brochures so that prospective customers can plan things in advance and cater for that the fact that they may have to have their car plugged, even when in long term storage.