I am having trouble getting my 1314 software to connect to my controller and I am hoping someone can help me. I've read the other threads on this subject but nothing seems to work.
The controller is a 1238-7501.
I am using a Compaq M700 laptop running a fresh install of XP Pro SP3
The M700 Has a Pentium III at 450MHz. (Also tried a newer Dell D630 running Vista with same result)
The 1314 software is up to date.
The 1309 dongle is a straight serial type connected to Com1 port. I am not using a USB adapter.
Autodetect does not find anything so I manually set to Serial on Com1.
On the 1309 dongle, I see RX flashing about 4 times per sec before connect and during connection attempt, both the Rx and Tx flash quickly for a second or so and then I get the #23 timeout error.
The 1314 Help File says I should contact Curtis if problem persists but I'm getting no response from my emails.
I did a loopback test on the com port so I know it is working.
Here are the default settings for my com port.
Data Bits 8
Stop Bits 1
Flow Control None
Receive Buffer High 14
Transmit Buffer High 16
I'm pretty sure that 9600, 8, N, 1 are correct so I didn't try other combinations.
Besides, I would expect that the 1314 software would set the port correctly. Is that a good assumption?
I tried Flow Control at None, Hardware and Xon/Xoff
I tried buffers at High and Low settings
I tried setting 1314 software at Serial and Enhanced Serial
I also tried changing the registry setting for Communications Timeout from 2000ms to 4000ms
As another test, I tried using Hyperterminal to see if I could pick up any data from the 4/sec flashes. Nothing.
Any suggestions on resolving this would be much appreciated.