[david85]

lol, this thread has a tag on it "on hold"

We had a similar problem with the major phone company here in western canada. Eventually they started loosing so many customers that the federal regulator was considering imposing a rate cut on their services. Now they are among the best again, but it took a couple years to get there. From my brief stay in Queensland, it seems that Telstra is a similar dinosour company that has some serious fat trimming to do.

I guess its the same the world over.

As far as I'm concerned, there is not excuse for not having a human on the other end.

 

[Voltswagen]

Gav
When they send you the "Please come back discount offer" with the post paid reply card.............tape the card to a brick and drop it in the local mail box.


Roy

 

[KiwiEV]

Gav
When they send you the "Please come back discount offer" with the post paid reply card.............tape the card to a brick and drop it in the local mail box.


Roy

BRILLIANT! I love that idea!