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Don't believe in shipping times for NetGain controllers

8767 Views 45 Replies 21 Participants Last post by  ngcontrols
Hi folks,
I was just wondering if anyone has received a NetGain controller in the last two months?
:mad:I ordered a controlled in the beginning of August when the web site was promising delivery in 6 weeks. Then I heard that it would be mid-October. Now I am told it will not be shipped before the end of November. That is 3 1/2 months!!!! Be careful because they currently still claim shipping in 10 weeks.

I could have bought a Soliton with all the extra $$ I am having spend on gas while waiting.
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Giant flame war? This didn't even count as a small brush fire ;)
I thought the 14th post in the thread from ngcontrols spelled it out quite clearly:
I apologize to those that have waited longer than what was originally quoted. We've had some supplier changes and long machine shop lead times. There were several enhancements added over the summer that ended up taking a lot longer than anticipated. Things were moving along at a moderate clip at that point, but then orders came flying in. We are moving steadily towards whittling away that 8-10 weeks to stock on the shelf.

We've got a large production run that will be finishing soon, allowing us to ship out faster than what we've been telling dealers. So hopefully, those that were quoted mid November will be receiving product early November.
 

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NetGain controllers are great-

If it helps to put my 2 cents in, I would like to say that I recently had to get my NetGain Warp controller fixed due to an error I had made, and the person I was working with (Ryan) was great to communicate with, and the unit came back working just fine.
I originally purchased it through E-Volve in Colorado, and it shipped within 2 weeks of payment.
I love the controller. I am using a 156 volt lead-acid pack, and it has loads of power!
 

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Are the warp-drive controllers now shipping? Or is the Solitron1 the only high current high voltage controller available now?
Oh yeah, we're shipping. In fact, we will actually have some (limited) stock on our shelves by about the end of next week (assuming orders don't come in and snatch it all by then, which is likely). We should be able to keep things within a few weeks from here out.
 
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