[_GonZo_]

It is sometimes a bit tricky to make the computer to connect the controller. One of the issues you may find is to choose the appropriate PC port.
I recommend you to use the Android version as it is easier to connect that PC version.

In order to program the controller you have here some videos about it:

 

[Team MIP]

Thank you for reply. We tried your advice so we watched video and changed computer. However we cannot operate controller program But we will continue to try operating it!

 

[_GonZo_]

Thank you for reply. We tried your advice so we watched video and changed computer. However we cannot operate controller program But we will continue to try operating it!

Check that you have the appropriate driver for the cable.