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There is not much information available about the controller for these other than they require a kick start to get going. If a schematic were available then it might be possible to troubleshoot the circuits to find the culprit.
The Open Circuit Voltage of the battery pack seems as expected for 2 12V lead acid batteries in series, but they would need to be load tested to determine if they have capacity left or might be worn out and just holding a high surface voltage that lays down under load.
The Open Circuit Voltage of the battery pack seems as expected for 2 12V lead acid batteries in series, but they would need to be load tested to determine if they have capacity left or might be worn out and just holding a high surface voltage that lays down under load.