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Discussion Starter · #1 · (Edited)

To introduce myself, my name is Bart, and I have a problem with using a Sevcon controller in a somewhat unusual application (connected to a Motoenergy motor, running as a starter and generator on a large Stirling engine). Nonetheless, I was hoping some people here might help. I have been browsing the forum for some time and it certainly helped to clear some matters up!

My issue is as follows. I have obtained a CAN adapter and the DVT software, with license from a dealer. When I connect to the controller however, the software displays a message that the .eds file was not found and if I want to create one. Then, when I say yes, I cannot do anything with the controller anywayand whatever I try to do, the DVT tells me that my access level is too low. So I cannot set pre-op for example.

I have already experimented with baud rates (no result), and I have asked the controller supplier if they have changed the passwords from defaults when setting up my system - they did not. As far as I know, the message about the eds file should not appear and I should not have the access problems. I have read all the possible instructions, manuals and watched all the tutorials I could find - nonetheless, no solution has been found. Does anyone know what the problem might be?
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