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Hi, i'm in the same boat as you today as I just received a wiggling ME1718, useless as we speak, 2000$ down the drain as a single dad hobbyist, I feel scammed as this was supposed to be plug and play. I'm trying to keep it together while there is no way they can take it back at this point, and i am afraid they can't reprogram it remotely without me spending another 1000$ to get the software and two adapters, which I would like to do like, next year if life give me money to spend, as of now it was supposed to run out of the box, what is the point of not giving the software if you know you sell an unusable drive kit, wow..
 
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