Hi folks. I think that the issue is related to the fact that we just recently switched servers for the site (it's now on Google Cloud) so a few things got buggered in the process. Our tech/migration team is looking into getting everything fixed, but it's taking longer than anticipated because there are issues happening on several sites that were recently migrated. It's not ideal, but it's the situation that seems to have presented itself so our techs are doing the best they can to get everything sorted.
The issue has been escalated to them already, but in the meantime I'll try running a backend rebuild of the threads to see if that offers any improvement. Apologies for th inconvenience while we work to get everything sorted out.
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